Ms. Johnson’s toilet has sat, unconnected to any plumbing, in the middle of her master bathroom for more than a year. Mold is blooming in her master bedroom closet, caused by a leaking shower. The water pressure is low, and her floors are uneven. Her contractor, Persons Services has not fixed the issues since 2021, Johnson said. And the NC Office of Recovery and Resiliency, also known as ReBuild NC, has failed to hold Persons accountable.
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