Asylum-seekers in a Mexican shelter share their stories of hope and disappointment The inner courtyard of Casa del Migrante in Ciudad Juárez, Mexico, looks like a day care center. Plastic toys are scattered from one end to the other. Tiny baby clothes hang on the chain link fence, drying in the sun.

In a red brick house on the south side of El Paso, Texas, Susana Correa sits in front of a wall of five computer monitors, the biggest filled with lists of the names of hundreds of LGBTQ asylum-seekers waiting to cross from Juárez into El Paso. To her left, one monitor features a long string of WhatsApp conversations with asylum-seekers — more than 200 messages await for her response. Sharing the screen are recorded messages from her coworkers who are interviewing people waiting in Juárez, administering COVID tests and arranging for border crossings.